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Scott Clark Toyota Service
- Auto Repair
- Matthews, NC
About this business
Location details
13052 Marie Garris Rd, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As always I am impressed with the friendly, professional and courteous staff. I took my Prius in for its routine maintenance ck. All was well with my 2026 Prius and nothing required attention. I took a Recall notice that I received from Toyota about an issue with my car. They checked and found that Toyota now has a fix and Scott Clark’s wonderful staff got the part on order. She also set me up with an appointment to get the “fix” implemented on my Prius as quick as the part is received. I am not a particular fan of To... read more
I came in for my 15,000-mile service and was assisted right away upon arrival. The entire process was quick and efficient—completed in just 45 minutes. While I waited, I enjoyed a great cup of coffee and a delicious breakfast sandwich from the deli, which made the experience even more pleasant. Overall, it was a seamless and enjoyable visit. I highly recommend Scott Clark Toyota, not only for purchasing a vehicle but also for reliable and convenient service.
The services provided are usually good but customer service needs a lot of work. When you first pull up and get out of your vehicle, the staff avoid eye contact like they don’t want to be approached or bothered. The supervisors behind the counter won’t even look up. If you happen to be a female, well good luck. A simple “ good morning/afternoon. Someone will be with you shortly “ would suffice. At least acknowledge the customer.
Sadie was very knowledgeable and kind. She was able to answer all of my questions and talked to the technicians about my concerns with speed and efficiency. The lobby waiting room was comfortable and spacious. I had a great experience overall.
My experience was very good. Heather Sauer was great. As always she was very friendly and professional. She set up the time I needed to get there. Explained what was needed on my vehicle. I would recommend her to anyone needing help.
Frequently asked questions about Scott Clark Toyota Service
How is Scott Clark Toyota Service rated?
Scott Clark Toyota Service has a 4.6 star rating with 486 reviews.
When is Scott Clark Toyota Service open?
Scott Clark Toyota Service is open now. It will close at 8:00 p.m.