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Serra Toyota of Decatur Service Department
- Auto Repair
- Decatur, AL
About this business
Location details
309 Beltline Pl SW, Decatur, AL, 35601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It's not as bad as the Toyota dealership in Huntsville, but it's still bad. You have to wait 2-3 hours, whether or not you made an appointment, for basic and routine service. They charge you $400 to put on 2 tires that cost $120 apiece. They charge you $100 to plug a computer in and see what a light came on for. I was very happy with the service here at first. The representative was always super friendly, took great care of me, and even gave me his personal cell number. He went out of his way to make sure I was taken care of... read more
I've taken my car here for many many years for service at toyota of decatur. They are always very professional and try to get you in as quickly as possible. I highly recommend. Noah and Meghan Smiley are the ones I usually see and they definitely go above and beyond.
I’ve been a customer with Serra for a long time and have always had them do my service work. Recently, I took my car in an oil change and was even early for my appointment. I ended up waiting for over two hours! My service advisor never gave me its status. I actually went to check on it and just happened to see it parked out front, so I asked another service advisor if it was ready and he said that it was, but he couldn’t tell how long it had been ready. He even had to hunt down my invoice and keys! Well, as I left Ser... read more
I needed some impromptu work done on both my vehicles and called up to get it scheduled. I spoke with Steve Gremaux who said I should just bring it up that day and they would get me taken care of. I was in and out of there within an hour. Thanks Steve, we need more like you.
They were really quick to get my car service without a long way and at the time they were super busy. Everyone was so friendly as well. Lobby service was clean and nice
Frequently asked questions about Serra Toyota of Decatur Service Department
How is Serra Toyota of Decatur Service Department rated?
Serra Toyota of Decatur Service Department has a 4.7 star rating with 129 reviews.
When is Serra Toyota of Decatur Service Department open?
Serra Toyota of Decatur Service Department is closed now. It will open tomorrow at 7:00 a.m.